Privacy Policy for The Poshtel Bangkok By Benya.

The Poshtel Bangkok By Benya is the data controller for personal information collected through this website, direct contact channels, and stay-related enquiries.

Guests may contact the property using the details listed in this Privacy Policy if they have questions about how their personal information is handled.

Guests may provide information such as name, email address, phone number, booking reference, travel dates, room preferences, special requests, messages, or other details shared through the website, email, phone, booking channels, or other contact methods.

Guests should avoid sending unnecessary sensitive information unless it is required for a specific stay-related request.

When a guest makes a booking enquiry or reservation, the property may receive information needed to respond, confirm stay details, prepare for arrival, manage guest communication, and support the booking process.

If a reservation is made through a third-party booking platform, payment provider, or booking engine, that service may also process information under its own privacy policy and terms.

The website may collect basic technical information such as device type, browser type, pages visited, general usage activity, cookie preferences, and other information that helps improve website performance, security, and guest experience.

Cookies or similar technologies may be used for essential website functions, remembering consent choices, improving browsing experience, and understanding how guests use the website.

Personal information may be used to respond to messages, assist with bookings, provide room guidance, support pre-arrival planning, manage guest requests, improve service quality, maintain website security, and communicate important stay-related information.

The property may also use information when needed for administrative records, legal obligations, operational requirements, or to protect the rights and safety of guests, staff, and the property.

Guest information may be shared only when reasonably needed to operate the website, manage bookings, process communications, support guest service, handle payments or booking-related services, or comply with legal or operational requirements.

This may include booking platforms, booking engine providers, payment-related providers, website hosting providers, email or communication tools, IT service providers, analytics or cookie tools, and other providers involved in the guest journey.

The property aims to keep personal information secure and retain it only for as long as reasonably needed for booking support, guest communication, operational records, legal requirements, dispute handling, or legitimate business purposes.

When information is no longer reasonably needed, the property will aim to delete, anonymize, or securely limit access to that information where appropriate.

Subject to applicable law and booking requirements, guests may contact the property to ask about their personal information, request access, request corrections, ask for deletion where appropriate, withdraw consent where processing is based on consent, or raise privacy-related questions.

Some requests may be limited where information must be kept for legal, booking, payment, security, or operational reasons.

This website may link to third-party websites, maps, booking platforms, payment services, or other external services. Those services may collect and process information under their own privacy policies.

Guests should review the privacy policy and terms of any third-party service they use to make a booking, complete a payment, navigate to the property, or communicate with the property.

If you have questions about this Privacy Policy or how your information is handled, please contact The Poshtel Bangkok By Benya.

Email: theposhtelbkk@gmail.com
Phone: 085 559 2220
Address: 55, 21-23 Phaya Thai Rd, Thanon Phaya Thai, Ratchathewi, Bangkok 10400